This video explains the generally available integration interfaces built into the ServiceNow platform. It covers Direct Table access through SOAP and REST based web services. It also mentions email integrations as an alternative. The video also explains inherent challenges with direct table interfaces and moves into the ETL layer of the product.
The ETL Layer for ServiceNow integrations consists of the Web Service Import Set and Transform Map components in the platform. The video discusses the interfaces into this powerful mechanism of posting data into ServiceNow from a third party.
You will also learn about how you can pull data from third party source in through flat files, database queries, or LDAP connections. In reverse, you will learn about the many interfaces available for your third party system to pull or export data from ServiceNow in bulk.
Finally, you will discover how ServiceNow can be configured to post data or perform third party interactions given the various triggers built into the system. You will understand the basics of consuming a third party web service.
All of this in less than the time it takes to watch your favorite sitcom.
You view this video, simply browse to ServiceNow Integration Interfaces.