The illustrious David Gatley and I continue with our series of integration best practice videos with session four: Outbound Web Services.

This video gives a quick introduction to the outbound SOAP and REST web service capabilities in the ServiceNow platform. We talk about choosing the right business rule settings for your integration.

In the video we will build an outbound integration to a third party system when data changes on a particular ServiceNow record. We speak about techniques you can use to make your outbound web services more configurable versus hard coding settings.

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You view this video, simply browse to ServiceNow Inbound Web Services.