Category: Service-Now
Installing ServiceNow Store Apps from a Developer Instance
Ever since the ServiceNow Store started to gain tracking in the ServiceNow ecosystem, the request...
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Adding support for additional Database Server types in ServiceNow imports
At the time of this post, ServiceNow provides out-of-the-box data import support for three types...
Read MoreCreating list-based UI Actions without selecting a record
On occasion, I need a general UI Action on a List in ServiceNow that is not specific to any one record in the list. For example, I might have a table that lists all of the Fruit inventory of a store. Let’s say that every...
Read MoreEndpoints in Integrations – Use Case
Recently I was asked to figure out a way to convert a web address into a fully qualified domain name using regex. The idea was to have a user type in the base instance or server name for an integration. I’ll walk through...
Read MoreAdding an Attachment Icon for Lists of Records – Method 2
ServiceNow provides users with an option to add attachments to records. However, the user cannot see if a record has an attachment unless they open it up. After playing around with different ideas, I came across two...
Read MoreAdding an Attachment Icon for Lists of Records – Method 1
ServiceNow provides users with an option to add attachments to records. However, the user cannot see if a record has an attachment unless they open it up. After playing around with different ideas, I came across two...
Read MoreNavigating Transform Scripts in ServiceNow
Since there are so many different options for when to run a transform script, it can be difficult to determine what will work best for your application. In this post, I’ll go over the different types of scripts as well as...
Read MoreCascade Deleting Records
Recently, while working on Yansa Lab’s Simple SDLC application, I came across a problem with deleting records. When I would delete a project, the sub-records would not be deleted. In Simple SDLC, projects have sprints and...
Read MoreSlack Integration to ServiceNow – Use Case
Yansa Labs has been working on a simple project management tool called Simple SDLC. I was asked to integrate Slack into their application for improved project communication. I’ll go over how I did that in this post. There...
Read MoreUsing URLs to set Default Values in a Record Producer
One complication I came across while building my Generate Sprints record producer was setting the default value of the Simple SDLC project field to the project that was generating the sprints. After some research, I discovered...
Read MoreUsing Record Producers to Create Multiple Records
Recently, I was working on a record producer to create multiple sprints for a given project. Up to that point, I had never used a record producer so it was quite the learning experience. In this post, I’d like to share...
Read MoreCreating Dynamic Filters for Access Control Lists
Although Access Control Lists (ACLs) provide the most common filters in their conditions, they do not always offer what we need for our applications. Recently, I was trying to create an ACL that let managers see the records of...
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