Null Responses with Web Service clients

Posted by John Andersen | Aug 17, 2010 | Service-Now | 0 |

A lot of people have been running into a problem where they are using .NET or Java Axis libraries to connect to SOAP Web Services in their Service-now.com instance. Many people neglect to turn off the elementDefaultForm setting in Service-now. The creates problems in some client libraries. You know you probably are suffering from this problem when you send a SOAP request to your Service-now web service and find that you are only getting back a blank response.

I have created a short little video clip that helps you see what you need to do to fix this issue and get your .NET and Java clients speaking to Service-now.

About The Author

John Andersen

John is the Co-Founder of Yansa Labs (www.YansaLabs.com). John founded Yansa Labs as a company dedicated to building innovative solutions on the ServiceNow platform. He is a major contributor to the ServiceNow ecosystem. John served as the platform and integration architect at the company for several years.