David Gatley and I continue with our series of integration best practice videos with session two: Import Sets.

This second video discusses the importance of creating import sets to pull data from third party sources and to bring it into ServiceNow. We talk about the basics of importing data through data sources and import sets.

In the video we will also cover coalescing practices and basic transform scripting techniques. You will see an end-to-end creation of a Database pull through the JDBC protocol and a mapping and transformation of that data.

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You view this video, simply browse to ServiceNow Import Sets.