A few months ago I worked with my good friend, David Gatley, in San Diego to come up with a series of integration best practice videos.
This first video discusses the importance of designing an application menu for your integration. A good application menu allows for Quick troubleshooting, easy configuration, and improved maintainability of your integration.
This video not only explains what components you should include in your applications menu, but it also shows you how you can quickly generate these application menus for your integration.
You can find the tool referenced in the video on the share portal by searching for the ServiceNow Integration Menu Builder
Click Here to view the Video
