I recently added a feature for the SAML 2.0 plugin for ServiceNow that I hope will be checked in to future versions of the product. Until this feature starts showing up, I thought I would make it available on my blog. In the...
Read MoreWhenever I create an integration, I like to have an application set up in Service Now as a repository for quick access to tables, settings, etc. An integration should be built such that it is easily configured or modified....
Read MoreService-now.com can currently connect external systems such as Tibco through JMS in order to perform a bi-directional integration. In the early years of Servicenow, this integration required custom jar files on the Servicenow...
Read MoreI recently had a customer who had a requirement to get their email via POP3 through a MID Server rather than allowing the ServiceNow instance network access to their email server. It actually turned out to be pretty easy. All I...
Read MoreI recently had a requirement to provide a button on the incident form in service-now that, when clicked, would make a live, on-the-fly query to an external database, and display the results in a dialog box that could be closed...
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