Author: John Andersen

I was recently asked to provide a newsletter for several internal teams within our company. The first few months were a pain as I had to use an HTML editor to generate a decent looking newsletter each time I wanted to get the...

ServiceNow has always been great to make traditionally difficult integration interfaces easy to setup and execute. This typically translates into a lot of point and click activities. For the die-hard coders, like me, sometimes...

Anytime anyone wants to talk about security, certificates, and certificate authorities most people zone out as if they were on a dinner date and everyone started to talk about religion or politics (and yes, I love to talk...

In ServiceNow processors, you have the nice getParameter() function to get a POST or GET url parameter. However, processors work differently depending on the Content-Type of the HTTP request. I wrote a few functions that work...

One of the upcoming features of the Dublin Release at ServiceNow is an updated JSON Web Service processor. While it is still not an official REST API for the platform, it is a huge improvement on the original JSON processor that...