Author: John Andersen

I recently worked with a colleague on an issue that he was seeing when trying to connect into a ServiceNow instance via SOAP. He would import the WSDL file into SOAP-UI or any other SOAP client using a WSDL URL similar to:...

I have had a lot of people come to me with questions on where to get started with their SAML 2.0 Single Sign-on plugin. In order to help people out a little quicker, I have created a video that demonstrates the steps that are...

There may be times where you want to grab a CSV, Excel, or XML file from a place on the Internet to perform your imports. Maybe your third party integration system publishes XML documents that are accessible on demand on or an...

I took a trip down memory lane yesterday to do some research on LDAP operations in ServiceNow. Since I have a long history with Novell as a company, I decided to choose Novell’s eDirectory product as my LDAP source to test...