It is no mystery that ServiceNow holds a number of powerful tools in its belt that facilitates the integration between an instance and a third party system. If an external program has any sort of API or hook to it, ServiceNow...
Read MoreJohn recently became the Integrations Architect for the ServiceNow sales/pre-sales organization. Responsibilities include creating Proof of Concept integrations for complex situations, enabling the sales organization around...
Read MoreIntroduction ServiceNow update sets are a great feature for moving changes or development efforts from one instance to another. The nature of the Update Set also makes it a convenient way to share applications, integrations,...
Read MoreI recently completed an Proof of Concept/Value integration between ServiceNow and CA’s Service Operations Insight (SOI) product. The integration was designed to be a two-direction integration between ServiceNow’s...
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