Author: John Andersen

Currently, Service-now.com doesn’t have a way to easily schedule data imports for weekdays only. You can do Daily, Weekly (on a day of the week), Monthly, Periodically, etc. However, if you want to do every week day, you...

There have been a few times that I have needed to create a table that extends a system table. However, Service-now.com doesn’t allow the extension of some of their system tables through the UI. I have found a way to do...

I recently need to take part of an XML document and convert that portion to a string. The problem is Service-now.com javascript libraries currently don’t have a way to let you select a node in your xml document and change...

I recently needed to verify the outgoing IP address to a Service-now.com instance. Since SNC instances are hosted in the cloud you cannot just ping their instance name to get the IP address. Their incoming addresses and outgoing...