Author: John Andersen

One of my clients wanted to allow an outside reporting team to utilize an ODBC driver to pull specific data out of ServiceNow. However, due to the size of data that they would potentially pull, the IT folks wanted to restrict...

There is a lesser known JDBC integration interface to ServiceNow than is generally published to the outside world, but it can make JDBC integrations go much smoother that traditionally supported in the ServiceNow product. A...

The documentation for ServiceNow’s SAML setup is the best that it has ever been. More and more customers are able to set up SAML correctly without having to engage outside help. That being said, what happens when you set...

I have had a few people ask me lately how to send record attachments within ServiceNow to other third party services in an integration. My answer has always been descriptive, but I have never really provided any solid examples...

Because ServiceNow was built on a framework of various Frames to built out its standard UI, there are some scenarios where a user will see framing issues in the application. One common scenario where this happens is with SAML...