Author: John Andersen

Web based applications have traditionally been notorious for having tedious, repetitive user interfaces that have made them difficult to adopt. As the web has evolved, so has the interfaces. ServiceNow has always impressed me on...

As I am in the business of creating integration-based applications for the ServiceNow platform, I am trying to come up with an Application template that makes an integration easy to use, easy to configure, easy to maintain, and...

I have decided to provide a helper library for ServiceNow integrations. This will not be an update set, but rather, it will be a library that you can copy and paste at your leisure and you/modify/update if you wish. The library...

CA Service Desk provides a SOAP web service that allows provides you with queries and operations into the Service Desk software. The WSDL to their API can be found at:...

BladeLogic offers a number of ways to connect via an API. Probably their most widely used method is to offer a Command Line Interface (CLI) to perform a number of actions. BladeLogic also offers a SOAP web service interface that...